Website North County LGBTQ Resource Center
3220 Mission Avenue, Suite 2, Oceanside, CA 92058
Job Title: Clinical Program Manager
Reports to: Executive Director and Clinical Supervisor
FLSA Status: Non-Exempt
Position Type: Full Time/Regular 40 hours/week
Compensation:$30-$31 an hour or $66,00 yearly
Supervisory Responsibility: Supervisory responsibility for referral coordinator, coordination with clinical team.
Benefits Include: Full health benefits, matched IRA, generous vacation and holiday PTO, professional development experiences.
Educational requirements: Master degree required, as a clinical therapist license required.
Start: February 1, 2023
Closing Date: Until filled
The North County LGBTQ Resource Center serves, advocates, and empowers the diverse LGBTQIA+ community of north county San Diego and beyond and has operated for the past decade out of Oceanside, California providing an array of targeted services, programs, and resources. Our work impacts the lives of lesbian, gay, bisexual, queer, trans, nonbinary, gender nonconforming, immigrant, and HIV communities.
We envision a community where everyone lives in equality, feeling accepted, valued, safe and free from social stigma. The work of our staff, board, and volunteers is to actualize that vision in our advocacy, community, education, and health and social support services.
Incumbent will exercise sound judgment with involvement in all aspects of The North County Center’s behavioral health programming. The successful candidate will leverage available resources to equitably provide access to clinical services, the development of program goals, policy and procedures, and onboarding process for new intern clinicians. At the same time providing direct clinical services and supervision. Candidates should support our organizational values and include a demonstrated commitment to racial equity and inclusion, social justice, commitment to serve the most vulnerable, and accountability and transparency.
The position may be completed through a combination of on-site and field work.
FT Work schedule is 10:00 am-6:00 pm
Duties and Responsibilities:
Under supervision of the Executive Director , responsibilities include planning, coordinating for the behavioral health department program. The clinical program manager will convene the mental health team, develop processes for referrals and intakes, patient advocacy and individual treatment plans but also supervision.
Convene mental health team to establish coordination and intake needs
Create onboarding process and training for new interns and clinicians
Research the possibility to join Insurance panel
Research and implement best practice intake tools
Coordinate with Clinical Supervisor for case assignments
Develop procedures and protocols and convene mental health team to make needed adjustments to procedures and protocols
Establish indicators and benchmarks for success
Identify tools for measuring and documenting success
Establish procedures for documenting and data gathering
Conduct pilot test for evaluation procedures and make adjustments as needed
Supervise treatment according to treatment plan
Identify needs for advocacy, either individual or institutional
Provide advocacy to include individual phone calls to providers, accompaniment, executives for institutional policy change
Training with executives/providers to educate and advocate for gender affirming care.
Draft and timely submit reports including data collection, surveys, monthly staff reports, grant documentation program and event budgets, and other documentation by deadlines.
Attend and provide input a regular meeting with management and support staff
Case management and resource/service distribution
Annual Town Hall
Pride by the beach
Annual Fundraising Gala
Language Skills: Fluency in English and Spanish is preferred
Demonstrated competencies in regulating, planning, and implementing programs, social events, or other projects for diverse audiences.
Previous success in producing reports, audits, or other deliverables summarizing event or program data.
Leadership in designing, measuring, and attaining strategic goals.
Previous experience facilitating and coordinating a diverse group of people
Experience explaining changes and passing new information to everyone.
Experience in outreach work, especially with bilingual and diverse communities.
Reliable transportation with the ability to travel as frequently throughout San Diego County, is required.
Knowledge, passion, and commitment to ameliorating issues impacting the LGBTQIA+ community and advancing equity and social justice generally.
Experience working in social justice, the LGBTQIA+ and/or HIV community, and/or in a non-profit setting strongly preferred.
Excellent verbal and written communication skills, including strong organizational, detail, and interpersonal skills; ability to establish and maintain effective working relationships with management, employees, consumers, and the community members.
A passion for The Center’s work and its mission.
Communication/Computer Skills: Excellent writing skills in various styles/tones. Strong proofreading, research and editing skills. Must be comfortable working in PC/Windows-based environments. Proficiency with Microsoft Office, particularly Word, PowerPoint and Excel and is required. Google Suites proficiency is preferred.
Other Skills: Demonstrate competency working with diverse populations. Ability to manage multiple tasks with shifting priorities. Must demonstrate sound judgment and decision-making skills. Ability and availability to work evenings and weekends.
Lived experience as a member of a historically under-served community (e.g., low income, communities of color, LGBTQIA+ communities, immigrant communities, etc.) strongly encouraged to apply.
Note: Friendly, empathic, self-motivated, and community-driven leaders with unique combination of skills may still apply by clearly translating relevant skill or talent.
Conditions of Employment:
You must sign the Center’s non-disclosure/confidentiality agreement.
You must complete a W-4 form for income tax withholding.
You must complete an I-9.
You must submit to and pass a background check.
You must have a valid California driver’s license, provide proof of insurance, and own your own vehicle.
You are expected to abide by all federal, state, and local laws.
You will be required to sign acknowledgment of and comply with Center policies and procedures.
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor is it to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.
The North County LGBTQ Resource Center is proud to be an equal opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender queer and/or intersex are encouraged to apply. The Center maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability, HIV or AIDS status, medical/mental condition, perceived physical disability or veteran status, or any other basis prohibited by statute.
Email a cover letter and resume as attachments in Word or PDF to email@example.com with the position title in the subject line. You may also mail your application materials to 3220 Mission Avenue, Suite #2 Oceanside, CA 92058. No phone calls please.
To apply for this job email your details to firstname.lastname@example.org