Salary Range:$23.90 To 26.84 Hourly

Essential Functions:

– Process mail, sort and tally incoming donations, and collaborate with the Finance department on gift deposits.
– Enter gift data into Raiser’s Edge and maintain data entry standards. Responsible for entering direct debit and grant gifts.
– Enter new constituent contacts and update constituent data as requested by donors and Philanthropy Officers, including sensitive and confidential information.
– Provide excellent customer service to staff and donors via phone and email in response to frequent data tickets.
– Create and manage Philanthropy office donor files following an established records management system, compile information from such files, and purge files as required.
– Provide instruction and direction to new, less experienced, or part-time staff or volunteers on FJV front office procedures and Raiser’s Edge usage as needed, including development of policy and procedure guidelines.
– Generate and utilize reports to support Philanthropy operations.
– Import gifts from event software (e.g. OneCause) to Raiser’s Edge using Omatic Software.
– Serve as back-up for receptionist, providing a high level of customer service to both external and internal customers.
– Assist with gift acknowledgements and reconciliation.
– Assist Philanthropy team with fundraising projects, events, and other support as needed.
– On time completion of assigned training and policies.
– Performs other duties as assigned.

Qualifications:

– Associate’s degree or equivalent experience.
– 3-4 years of administrative experience.
– Intermediate user of MS Office.
– 1-2 years of experience with Raiser’s Edge or similar fundraising CRM.
– Ability to pass fingerprinting and background check upon employment.
– Must have a valid California Driver’s License and be able to qualify for insurance coverage.
– Annual Tuberculosis screening and/or other screenings when necessary.

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